PRIVACY POLICY

Last Updated: 09/10/2025

InnerFit LLC (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our App, or engage in our online programs and memberships.

By accessing our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

We may collect the following information from you:

  • Personal Information: Name, email address, phone number, billing address, payment details (processed securely via Stripe or other third-party processors).

  • Account Information: Login credentials for the InnerFit App or membership portal.

  • Usage Data: Interactions with the website or App, IP address, browser type, device data.

  • Health & Fitness Data (Optional): Information you voluntarily provide about your goals, habits, or training progress.

  • Cookies and Tracking Technologies: We may use cookies, Google Analytics, or Facebook Pixel to improve our services and marketing.

2. How We Use Your Information

In general, we will only use the information you provide to us for the purpose for which such information was provided. We collect your information so that we can:

  • To process payments and manage subscriptions.

  • Process your order, manage your account and order, and prevent fraud.

  • Comply with any legal obligations we have, such as calculating taxes.

  • To deliver programs, coaching, and access to the InnerFit App.

  • To provide customer support and respond to inquiries.

  • To send emails about updates, offers, or relevant content (you can unsubscribe at any time).

  • To improve the performance of our services and personalize user experience.

3. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share your information only with:

  • Service Providers (e.g., Stripe for payments, Trainerize for the app, email marketing platforms).

  • Legal Requirements: If required by law or legal process.

Please keep in mind that whenever you voluntarily make your personal information available for viewing by third parties online – for example on message boards, web logs, through email, or in chat areas – that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.

4. Data Retention

We retain personal data for as long as your account is active or as needed to provide services. After termination, we may retain limited information to comply with legal obligations or resolve disputes.

5. Security

We take reasonable precautions to protect your personal information through encryption, secure servers, and limited access. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

What are Cookies?

 

When you view our Sites we might store some information on your computer. This information will be in the form of a “cookie” or similar file. Cookies are small text files stored on your hard drive, not on our site, that collect standard Internet log information and visitor behavior information. Cookies do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive and steal information. When you visit our Sites, we may collect information from you automatically through cookies or similar technology. Cookies also help you navigate a Website as easily as possible. We use cookies to deliver content specific to your interests and to prevent you from reentering all your registration data at each connection

What types of cookies do we use and how do we use them?

We use cookies in a range of ways to improve your experience on our Sites. For example:

  • If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

  • If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

  • When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

  • If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

  • We also use cookies to collect information about your visit to our Sites, the content you viewed, the links you followed and information about your browser, preferred language, device, and your IP Address.

How to manage your cookies

You can set your browser not to accept cookies or remove cookies from your browser. However, in a few cases, some of our Sites features may not function as a result.

Links to other websites and content

Our Sites contain links to other websites and content not created or controlled by us. Our Policy only applies to our Sites, so if you click on a link to another website, you should read their privacy policy. We are not responsible for the privacy practices or the content of such other websites.  These links are only provided for your convenience. We do not control or guarantee the accuracy, completeness, relevance, or timeliness of any information or privacy policies posted on these linked websites.

California Residents’ Rights

Under the California Consumer Privacy Act (“CCPA”) California residents have certain rights regarding their personally identifiable information. If you would like to exercise these rights on or after January 1, 2020, please contact us using the email address, toll free phone number, or physical mailing address listed within the Contact Us section below. For your own privacy and security, at our discretion, we may require you to prove your identity before providing the requested information. It may take us some time to respond to your request, but we will do so within the requirements of the CCPA.

This Policy provides you disclosure regarding the personal information we collect from you and the purposes for doing so. Please see the section titled “The information we collect.”

  • We do not sell your personal information as provided under the CCPA.

  • Right to request disclosure as to personal information we have collected about you:

    • Upon a verifiable request, made through one of the methods provided within the “Contact us” section below, we will disclose to you the items listed below, one or more of which may be provided by reference to this Policy:

    • The categories of personal information it has collected about you.

    • The categories of sources from which the personal information was collected.

    • The business purpose behind collecting the personal information.

    • The categories of third parties with whom we have shared the information.

    • The specific pieces of personal information we have collected about you.

  • Right to request deletion: upon a verifiable request, made through one of the methods provided within the “Contact us” section below, we will delete personal information we have regarding you and direct our service providers to delete your personal information from their records, to the extent provided by the CCPA.

  • Right to be free from discrimination: We will not discriminate against you for exercising any of your rights under the CCPA. Please keep in mind that under certain circumstances, we may charge you a different price or rate, or provide a different level or quality of goods or services, if that difference is reasonably related to the value provided to you by your personal information.

General Data Protection Rights (“GDPR”)

   We do not specifically target our marketing to the EU or conduct business in or to the EU in any meaningful way. If the data that you provide to us in the course of your use of our Sites, content, products and/or services is governed by GDPR, we will abide by the relevant regulations.

If you are a resident of the European Economic Area (“EEA”), or are accessing this site from within the EEA, you may have the right to request: access to, correction of, deletion of; portability of; and restriction or objection to processing, of your personal data, from us. This includes the “right to be forgotten.”

   To make any of these requests, please contact us as set out in the “Contact us” section below.

7. Your Rights

We would like to make sure you are fully aware of your data protection rights. We provide you the ability to exercise certain controls and choices regarding our collection, use and sharing of your information. In accordance with applicable law, your controls and choices may include:

  • Correcting, updating, and deleting your user account;

  • Choosing or changing your choices for subscriptions, newsletters, and alerts;

  • Choosing whether to receive from us offers and promotions for our products and services, or products and services that we think may be of interest to you;

  • Choosing whether we share your personal information with other companies so they can send you offers and promotions about their products and services;

  • Requesting access to the personal information we hold about you and that we amend or delete it.

You may exercise these controls and choices in various ways, including by contacting us as provided in the “Contact us” section below, following instructions provided in communications sent to you, or by using your device or other available settings (for example, by re-setting your device’s advertising identifier and/or opting out of interest based ads).

Please be aware that if you do not allow us to collect personal information from you, we may not be able to deliver certain experiences, products, and services to you, and some of our services may not be able to take account of your interests and preferences. If collection of personal information is mandatory, we will make that clear at the point of collection so that you can make an informed decision whether to participate.  If you have questions about the specific personal information about you that we process or retain, and your rights regarding that personal information, please contact us as provided in the “Contact us” section below.

To exercise these rights, contact us at daniela@innerfitcoaching.com.

8. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices of these websites. Please review their policies when visiting them.

9. International Users

If you access our services from outside the U.S., you understand your data will be processed in the United States under U.S. law.

10. Children’s Privacy

Protecting the privacy of children is especially important. For that reason, we never knowingly market to, or solicit information, provide products or services to, or collect information from or about children under the age of 13 (or 16 in the EU). No part of our Sites are structured to attract anyone under the age of 13. We do not condone the participation of anyone under the age of 13 (or 16 in the EU) in any of the Sites’ services, products or experiences.

If we become aware that we have inadvertently received personal information from a user under the age of 13 (or 16 in the EU) as part of the Sites, we will delete such information from our records as soon as possible. By using the Sites, you hereby represent you are at least 18 years old.

11. Updates to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the “Last Updated” date. Continued use of our services after changes constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: daniela@innerfitcoaching.com